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The company will invest in your personal development. As a member of our small and ambitious company, you will be given responsibilities and opportunities you will not receive in large corporations or franchises. You will learn how to be valuable to other employers should you decide to leave the company. If you choose to stay with the company, your chances of obtaining leadership positions will be higher than elsewhere due to our preference to grow our own management than to hire it from the outside.

Good working relationships are very important to us. Respect is a core company value. When we make you an offer, the company is telling you we believe you’ll do your best to live up to the company’s standards. You’ll be congratulated when you succeed and coached how to improve when you don’t. If you see fellow Crew Members who aren’t trying to live up to the company’s standards, you’ll see that they are respectfully asked to leave. It would be disrespectful to those really trying to excel to let those who aren’t remain.

Why We Exist

To be an excellent business that is a force for good.

How We Perform

We deliver amazing experiences for our guests, members, vendors, and community.

What We Do

We contribute to Rochester being a walkable community with a café and bistro culture.

Our goal is for every guest and member to bring their future grandchildren here and tell them how important we were and still are to them and the community.

We are committed to Rochester’s vision of being a community “where you LIVE.”

We Value Excellence

We strive to be the best we can be. It’s not about being better than others. It’s about being better than we were yesterday.

We Value Respect

It is impossible for everyone to agree on everything. One thing we can all agree on is that we’re all worthy of basic respect and dignity. We treat each person as we ought to be treated.

Our Culture

We are a hospitality company.

Our customers are our guests.

We think of ourselves as being like a theater company. We are all artists committed to putting on an amazing performance for our audience, the guests.