Privacy Policy

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WHEN DO WE COLLECT INFORMATION?

We collect information from you when you place an order, join our loyalty program, subscribe to a newsletter, sign up to receive text messages, respond to a survey, fill out a form, or enter information on our site.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To improve our website in order to better serve you.

• To respond to your customer service requests.

• To administer a contest, promotion, survey, or other site feature.

• To quickly process your transactions.

• To send you order status or service messages you have requested.

• To send you offers and promotions by text message or email, but only if you have opted in to receive them.

• To ask for ratings and reviews of services or products.

TEXT MESSAGING (SMS)

Grant's Pizza House uses text messaging in two ways:

Service and ordering messages. When you call our store, our phone system may send you a one-time text message containing a link to order online (for example, when we are unable to answer the phone). These messages are sent in direct response to your call and are not marketing messages.

Offers and promotions. Grant's Pizza House sends offers and promotions by text message only to customers who have expressly opted in through our online ordering and loyalty program. Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any text message you receive from us. Reply HELP to any text message you receive from us for assistance, or call us at (248) 963-0999.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, or sold to, any third party. Service providers that operate our phone, ordering, and point-of-sale systems process phone numbers solely on our behalf and only to deliver the messages described above.

HOW DO WE PROTECT YOUR INFORMATION?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order or enters, submits, or accesses their information to maintain the safety of your personal information.

All payment transactions are processed through a gateway provider and are not stored or processed on our servers.

HOW MIGHT YOUR INFORMATION BE SHARED?

Grant's Pizza House does not sell, rent, or share customer phone numbers or opt-in information with third parties.

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except to website hosting partners and other service providers who assist us in operating our website, our phone and ordering systems, and our business, or in serving our customers, so long as those parties agree to keep this information confidential and use it only to provide services to us. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Non-personally identifiable, aggregated visitor information may be used for analytics and advertising purposes. All information collected as part of SMS opt-in — including phone numbers and consent records — is excluded from any such use and will not be sold, rented, or shared.

COOKIES

We use cookies to help remember and process the items in your shopping cart and to understand how visitors use our site.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies, through your browser settings. Every browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, some features of the site may not function properly.

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CONTACTING US

If there are any questions regarding this privacy policy, or if you need help with text messages you have received from us, you may call us or visit us:

Grant's Pizza House

816 N Main St, Rochester, Michigan 48307

(248) 963-0999

TEXT MESSAGING TERMS

Grant's Pizza House will send you offers and promotions by text message if you have opted in, and may send you service messages (such as a link to order online) when you call our store. Message frequency varies. Message and data rates may apply. You may reach us by phone at (248) 963-0999. Reply HELP to any text message you receive from us for help. Reply STOP to any text message you receive from us to cancel, and you will receive no further marketing messages.